RackEmail replaces Word and Outlook mail merge for your whole team. Upload a list, pick a team template, and every person sends a personal email to each recipient from their own Gmail, Outlook / Microsoft 365 or SMTP account. Follow-ups go out automatically, stop the moment someone replies, and recipients book a time straight from the email.
Mail merge has no follow-ups, no idea who replied, no booking, and no way for a manager to see what happened.
Your people keep their own email address and their own mailbox. RackEmail does the repetitive part.
Upload an Excel or CSV list, write one template with merge fields, and send a personal email to every row.
Add follow-up steps with the gap you want. Anyone who replies is taken out of the sequence automatically.
Each team member gets a booking page with meeting types and available slots, ready to drop into any email.
Read and answer replies from every connected account in one view instead of switching mailboxes.
Draft replies that move the conversation toward a booked meeting, using your company's own ChatGPT/OpenAI, Gemini or Claude account. Prefer ours? Add RackEmail AI as a paid add-on.
Add your team, share templates, and keep everyone sending from their own address so replies come back to the right person.
Connecting work mailboxes is a big ask. Here is exactly how RackEmail handles it.
Emails are sent from each person's own mailbox and address. RackEmail does not supply sending servers, buy lists or send on your behalf from our domains.
Account passwords are stored as salted hashes, and SMTP/app passwords are encrypted at rest. Every account's data is kept separate from every other account's.
Have a security questionnaire or need to know exactly what access is requested? Book a call and we will walk your IT team through it before anyone connects a mailbox.
Start free with one person. Add your team when it is working. Cancel anytime.
RackEmail AI (instead of your own AI account) is available as a paid add-on. See full pricing →
See how your team can replace mail merge with automatic follow-ups and booking.